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Personal Lines CSR
Vicki Mayne has been with Tanner Insurance since April of 1997. She and her husband reside in Madison and enjoy spending time with their kids. She looks forward to sitting around a fire, playing horseshoes and bowling with friends. Vicki treasures the moments with her family and is always following events that their kids are involved with.
Farm & Commercial Producer
Ron Bono joined Tanner Insurance September 2005 as their farm specialist. As he is in the field most of the time, he works out of all three offices. This has been a perfect fit for him as he is a retired local dairy farmer and understands both sides of the industry. He resides with his wife Wendy in Bouckville, NY and spends most of his spare time with family.
April Staelens joined in June of 2011. She was a policy service specialist at The Hartford. She lives in Madison with her husband, James , her two daughters, Jasmine and Isabella., and her stepson James Jr. During her down time, April enjoys spending time with friends and family.
Commercial Lines CSR
Lisa Flaherty has been with TIA since September 2008 and is a Licensed Account Executive. She is originally from the Albany area where she was a commercial insurance auditor. She also was Office Manager for an agency in Harrisville NY where she was awarded the Rosaynne M. Light Memorial Scholarship to obtain the CISR designation. She currently resides with her family in Eaton, NY. When Lisa is not in the office, you can usually find her spending time with her friends & family.
Kathy Trefz has been with TIA since September 2008 as a Personal Lines CSR. She worked in the insurance industry for 18 years. Kathy is from Geneva NY originally and now lives in Cazenovia NY with her husband Scott. All her little birds have flown the nest. Kathy enjoys spending time with her family, knitting, playing music and volunteering at her church.
Customer Service Representative
Andrea DiSalvo has been with TIA since January 2008 as a customer service representative. She has a strong customer service, sales and billing background. Andrea lives locally with her husband Matt, and their two sons, Braydon and Dominick. Andrea enjoys traveling, camping, attending sporting events and watching her son’s play hockey, football & soccer.
Bill Basher joined in 2009 as a licensed agent that specializes in commercial insurance and has over 23 years of experience. He lives in Hamilton with his wife Kristen and daughters Emma & Taylor. In his spare time he enjoys hiking the high peaks of the Adirondack mountains and watching his daughters participate in soccer, basketball, softball, karate, plays & orchestra concerts.
Robin joined the Tanner Insurance Agency in January of 2010. Living in Sherburne, NY since 1998. She has worked in the insurance industry for six years. She obtained her NYS P&C Agents license in 2006. She has an adult son with his own family. She enjoys reading, walking, and spending time with her grandson. Especially watching him on his dirt bike!
Kellen O’Donnell joined us in December 2015 as a Customer Service Representative in our Norwich Office. He comes to us from the Albany NY area where he was an online auction coordinator. He moved to Norwich to be closer to his husband’s family and in their free time they enjoy raising their three dogs, two cats, six hens, and Hank the rooster.
Neil Collins joined Tanner Insurance in January of 2017 as a Farm Specialist. Neil will primarily work our of our Madison Office, but will assist farm owners all over NYS. Neil has been involved in Agriculture his whole life, from owning a dairy farm, and currently tapping approximately 2,500 maple trees to produce maple syrup. In his off time he enjoys camping, gardening, and spending time with his fiancé and 4 pets.
Joshua started working at Tanner Insurance agency in January of 2017 in our Oneida office after graduating from Roberts Wesleyan College with a Bachelor of Science in International Business. Joshua works on our staff as a service representative who is licensed in property and casualty insurance. During his free time, Joshua loves to train for and compete in triathlons, spend time outdoors, and read. Joshua also serves his unit in the Army National Guard part time as a combat engineer.