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Personal Lines CSR
Vicki Mayne has been with Tanner Insurance since April of 1997. She and her husband reside in Madison and enjoy spending time with their kids. She looks forward to sitting around a fire, playing horseshoes and bowling with friends. Vicki treasures the moments with her family and is always following events that their kids are involved with.
April Staelens joined in June of 2011. She was a policy service specialist at The Hartford. She lives in Madison with her husband, James , her two daughters, Jasmine and Isabella., and her stepson James Jr. During her down time, April enjoys spending time with friends and family.
Commercial Lines CSR
Lisa Flaherty has been with TIA since September 2008 and is a Licensed Account Executive. She is originally from the Albany area where she was a commercial insurance auditor. She also was Office Manager for an agency in Harrisville NY where she was awarded the Rosaynne M. Light Memorial Scholarship to obtain the CISR designation. She currently resides with her family in Eaton, NY. When Lisa is not in the office, you can usually find her spending time with her friends & family.
Kathy Trefz has been with TIA since September 2008 as a Personal Lines CSR. She worked in the insurance industry for 18 years. Kathy is from Geneva NY originally and now lives in Cazenovia NY with her husband Scott. All her little birds have flown the nest. Kathy enjoys spending time with her family, knitting, playing music and volunteering at her church.
Bill Basher joined in 2009 as a licensed agent that specializes in commercial insurance and has over 23 years of experience. He lives in Hamilton with his wife Kristen and daughters Emma & Taylor. In his spare time he enjoys hiking the high peaks of the Adirondack mountains and watching his daughters participate in soccer, basketball, softball, karate, plays & orchestra concerts.
Robin joined the Tanner Insurance Agency in January of 2010. Living in Sherburne, NY since 1998. She has worked in the insurance industry for six years. She obtained her NYS P&C Agents license in 2006. She has an adult son with his own family. She enjoys reading, walking, and spending time with her grandson. Especially watching him on his dirt bike!
Customer Service Representative
Sarina Haas joined in February 2018 as a Personal Lines CSR, coming from the Logistics field. She joins us in our Oneida office. Sarina resides in Vernon Center with her young daughter and spends most of her down time with friends & family or can be found cheering her daughter on at one of her sports games or dance recitals.
Neil Collins joined Tanner Insurance in January of 2017 as a Farm Specialist. Neil will primarily work our of our Madison Office, but will assist farm owners all over NYS. Neil has been involved in Agriculture his whole life, from owning a dairy farm, and currently tapping approximately 2,500 maple trees to produce maple syrup. In his off time he enjoys camping, gardening, and spending time with his fiancé and 4 pets.
Joshua started working at Tanner Insurance agency in January of 2017 in our Oneida office after graduating from Roberts Wesleyan College with a Bachelor of Science in International Business. Joshua works on our staff as a commercial specialist for all lines of business with a focus in Manufacturing industries. During his free time, Joshua loves to train for and compete in triathlons, spend time outdoors, and read. Joshua also serves his unit in the Army National Guard part time as a combat engineer.
Coulton joined the Tanner Insurance Agency team in April of 2017 as a CSR after graduating from Nazareth College. During his time there, he played on the Men’s Volleyball team and graduated with a degree in Business Administration with a minor in History. He was born in Brisbane, Australia and came to the U.S. in 2001, residing in Hawthorn Woods, IL. In his free time he enjoys traveling, attending concerts, and playing golf.
Dale-Lynne Wust joined in February of 2018. as a Personal Lines CSR. She has worked in the insurance industry since 1998. She lives in Edmeston, NY with her husband, son and two Labradors! She enjoys watching her son ride his four wheeler and spending time with family & friends!